Get in touch
About us

ThinkLab's team of solutions architects, designers, developers, content creators and marketing specialists are committed to crafting solutions that deliver results for our clients.

Initially launched as Fishead in 1996, our name evolved to better represent our ethos: "Think" underscores our commitment to creativity, and "Lab" our focus on innovation.

ThinkLab team
Team member
Project
Team

Timeline

Fishead Communications was born

Timeline illustration
1996
Fishead Communications was born
1998
First enterprise eCommerce builds
2000
Expanded into web design & UI
2012
Rebranded as ThinkLab
2018
Certified Shopify & Magento partner
2019
International team expansion
2024
Leading Australian digital commerce agency
Team

Our team of 40+ talented professionals are based in Europe, USA, India, Asia and Australia.

James Ritchie
Co-Founder & Director
Alex Shankar
Senior Developer
Sateesh Workman
Frontend Web Developer
Pranay Torff
Technical Lead
Wolfie Calzoni
Customer Success Manager
Billy
Customer Success Manager

Our Industries

We work with clients across a broad range of industries. We have extensive experience with fashion, finance, media and beyond.

View all Projects
Fashion
Finance
Homewares
Sport
Electronics
Art & Culture
Health & Wellness
Publishing
Process

Our process is designed to deliver perfect solutions that are tailored for our customer's needs. Where it comes to development we follow full software development lifecycle process.

01

Discovery

We start by deeply understanding your business, goals, and technical landscape through workshops and stakeholder interviews.

02

Digital Strategy

We craft a bespoke digital roadmap aligned with your business objectives and market position.

03

Solution Architecture

We design scalable, future-proof technical solutions built on the right platforms and integrations.

04

Design

Our UX and design team create intuitive, brand-aligned experiences that convert visitors into loyal customers.

05

Development

Expert development across Shopify, Magento, BigCommerce and custom platforms — built for performance and scale.

06

Support

We provide ongoing hosting, maintenance and optimisation post-launch, keeping your store running at its best.

07

Continual Innovation

We continuously monitor, analyse and evolve your digital presence to stay ahead of the market and your competition.

Ready to take the next step?

Send us a message so we can show you just how simple things can be.